PRIVACY POLICY
At Tas Turned, we are committed to providing quality product to you, and this includes protecting your privacy as an online visitor to our website. We are committed to protecting your privacy. We use the information we collect about you to fulfil your order and for no other purpose, unless you explicitly agree. The information we collect from our website is used to maximise the services that we provide for you. The below privacy policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. All information we receive from you is protected by our secure servers. Credit card information is not stored by us on our servers.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. For further information contact us via e-mail.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.tasturned.com.au, from cookies, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties – these links are meant for your convenience only.
We collect your Personal Information for the primary purpose of providing our product to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists, or change your details held by us at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Disclosure of Personal Information
We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party without your consent, except the for the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of www.tasturned.com.au, our customers or third parties or if required by law.
Your Personal Information may be disclosed in a number of circumstances including the following:
Third parties where you consent to the use or disclosure; and
Where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Tas Turned will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time, as we strive to ensure that it remains current, and is available on our website. Please return periodically to review our privacy policy.
Privacy Policy Complaints and Enquiries
If you have any queries or concerns about our Privacy Policy or the use of your personal information, please contact us at tim@tasturned.com.au.